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6 Tips to Save Time with Fewer (and More Productive) Meetings

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6 Tips to Save Time with Fewer (and More Productive) Meetings

For most companies, there’s no way around having meetings as a way to conduct day-to-day business. At the same time, it’s hard to find any CEO or business owner who doesn’t experience frustration at having to participate in so many meetings, or who feels stymied by the lack of concrete results that come from these meetings.

Here are six tips for maximizing the value of the meetings you request and/or participate in…

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The Right Feedback Can Boost Employee Retention

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The Right Feedback Can Boost Employee Retention

Among the many skills, a CEO or business owner should possess is the ability to provide constructive, meaningful feedback. Team members at every level of an organization want to do the best job possible, a goal that can’t be fully achieved without the input from those in charge…

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The CEO and Sales Leadership

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The CEO and Sales Leadership

A CEO or business owner wears many hats, from “chief inspiration officer” to overseeing complex operations and development of new growth strategies. Not least among his or her primary responsibilities, however, is ensuring that the team responsible for selling the company’s products or services is motivated, efficient, productive, and forward-thinking…

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Empathy vs Compassion

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Empathy vs Compassion

From my desk during COVID-19 (June 2020), there are a lot of business leaders that I have spoken to that are tired. They don’t go as far as saying his, but they are demonstrating that they are burnt out. Why and why now?

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5 Tips For Improved Customer Communications

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5 Tips For Improved Customer Communications

When it comes to operating a successful business, nothing’s more important than communicating effectively with your customers. Adopting the wrong tone in your marketing or sales messages, neglecting to reach out in formats where customers generally “live” and failing to reply to inquiries in a timely way can damage your brand now and into the future…

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Social Media Explained With Coffee... Go Caffeine!

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Social Media Explained With Coffee... Go Caffeine!

ve had a lot of discussions recently about using different social media channels - and what will work best for different businesses. I’ve also drunk a lot of coffee recently, So, to make this simple for everyone, here’s the difference between different social media platforms:

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Accountability – What is the root of the problem?

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Accountability – What is the root of the problem?

Holding your team accountable is not easy. In fact, of all the activities I see when I am coaching and running peer-advisory boards, this is the area that entrepreneurs and business owners like the least. And I get it. You run a business for freedom – the chances are you may not have ever had someone hold you accountable, or at least in a good way. So, what’s the secret? It comes down to addressing the correct issue.

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Six Tips to Overcome Uncomfortable Conversation when Team Members Miss Targets and Goals

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Six Tips to Overcome Uncomfortable Conversation when Team Members Miss Targets and Goals

No one likes to engage in “uncomfortable” or “difficult” conversations. Unfortunately, these conversations are sometimes necessary—particularly when team members fail to meet an agreed-upon set of targets and goals. In these cases, it’s important for the manager or supervisor to carefully think about what they intend to say and how they will communicate with the employee or team about what went wrong, and offer feasible solutions to the problem.

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Setting SMART Goals - A guide for team members

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Setting SMART Goals - A guide for team members

So, your boss has come to you (well, actually they sent an email), with this crazy idea that you need to set up Key Performance Indicators (KPIs) and SMART goals. Is this a passing trend and do you need to act upon it? After a quick internet search, you get a general idea, but the thought of sitting down and writing these out seems a little bit like too much hassle. Don’t worry, we’re here for you!

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