Understanding key performance indicators (KPIs) is essential in assessing the health of the agency and making informed decisions that drive long-term success. We will delve into five critical metrics that every agency owner should track...
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Establishing new processes can keep businesses competitive, help them adapt to change, and help them achieve their goals more efficiently. Workflows can be streamlined, waste can be reduced, and output can be increased through new processes. When a business grows or changes direction, it may need new processes to meet its evolving goals or to support expanded operations…
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How to find success? Embracing competition and measuring your own data.
So, your boss has come to you (well, actually they sent an email), with this crazy idea that you need to set up Key Performance Indicators (KPIs) and SMART goals. Is this a passing trend and do you need to act upon it? After a quick internet search, you get a general idea, but the thought of sitting down and writing these out seems a little bit like too much hassle. Don’t worry, we’re here for you!